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2022 Best Dealerships To Work For

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2022 Best Dealerships To Work For

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Larry H. Miller Hyundai Peoria
Asbury Automotive Group

Larry H. Miller Hyundai Peoria

Peoria

Acura Turnersville
Penske Automotive Group

Acura Turnersville

Turnersville

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Porsche Fairfield
Penske Automotive Group

Porsche Fairfield

Fairfield

Infiniti of Warwick
Penske Automotive Group

Infiniti of Warwick

Warwick

Audi Turnersville
Penske Automotive Group

Audi Turnersville

Turnersville

Audi Bedford
Penske Automotive Group

Audi Bedford

Bedford

Jaguar-Land Rover Darien
Penske Automotive Group

Jaguar-Land Rover Darien

Darien

DCH Millburn Audi
Lithia Motors

DCH Millburn Audi

Maplewood

Jaguar-Land Rover Monmouth
Penske Automotive Group

Jaguar-Land Rover Monmouth

Eatontown

Toyota of Anaheim
Group 1 Automotive

Toyota of Anaheim

Anaheim

Mercedes-Benz of Warwick
Penske Automotive Group

Mercedes-Benz of Warwick

Warwick

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Mini of Warwick
Penske Automotive Group

Mini of Warwick

Warwick

BMW of Warwick
Penske Automotive Group

BMW of Warwick

Warwick

Mercedes-Benz of Fairfield
Penske Automotive Group

Mercedes-Benz of Fairfield

Fairfield

Audi Chantilly
Penske Automotive Group

Audi Chantilly

Chantilly

Volkswagen of Kearny Mesa
Group 1 Automotive

Volkswagen of Kearny Mesa

San Diego

Faulkner Subaru Harrisburg
Faulkner Organization

Faulkner Subaru Harrisburg

Harrisburg

Toyota of Bedford
Penske Automotive Group

Toyota of Bedford

Bedford

Porsche Monmouth
Penske Automotive Group

Porsche Monmouth

West Long Branch

Bergstrom Kia of Oshkosh
Bergstrom Automotive

Bergstrom Kia of Oshkosh

Oshkosh

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Bergstrom Infiniti
Bergstrom Automotive

Bergstrom Infiniti

Appleton

Volkswagen North Scottsdale
Penske Automotive Group

Volkswagen North Scottsdale

Phoenix

Porsche Warwick
Penske Automotive Group

Porsche Warwick

Warwick

Audi Gainesville
Warren Henry Auto Group

Audi Gainesville

Gainesville

Toyota of Turnersville
Penske Automotive Group

Toyota of Turnersville

Turnersville

Bob Howard Acura
Group 1 Automotive

Bob Howard Acura

Oklahoma City

Porsche Stevens Creek
Penske Automotive Group

Porsche Stevens Creek

Santa Clara

Kearny Mesa Toyota
Penske Automotive Group

Kearny Mesa Toyota

San Diego

Los Gatos Acura
Penske Automotive Group

Los Gatos Acura

Los Gatos

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DCH Honda of Temecula
Lithia Motors

DCH Honda of Temecula

Temecula

DCH Kay Honda
Lithia Motors

DCH Kay Honda

Eatontown

Lexus of Warwick
Penske Automotive Group

Lexus of Warwick

Warwick

Bergstrom Subaru of Green Bay
Bergstrom Automotive

Bergstrom Subaru of Green Bay

Green Bay

Jaguar-Land Rover Englewood
Penske Automotive Group

Jaguar-Land Rover Englewood

Englewood

Bergstrom Toyota of Oshkosh
Bergstrom Automotive

Bergstrom Toyota of Oshkosh

Oshkosh

Bergstrom Kia of Appleton
Bergstrom Automotive

Bergstrom Kia of Appleton

Appleton

Bergstrom Mazda/Mitsubishi of Green Bay
Bergstrom Automotive

Bergstrom Mazda/Mitsubishi of Green Bay

Green Bay

Volvo Cars Marin
Price Simms Family Dealerships

Volvo Cars Marin

San Rafael

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Porsche North Scottsdale
Penske Automotive Group

Porsche North Scottsdale

Phoenix

Friendship Nissan/Chrysler-Jeep-Dodge-Ram of Forest City
Friendship Family of Dealerships

Friendship Nissan/Chrysler-Jeep-Dodge-Ram of Forest City

Forest City

DCH Montclair Acura
Lithia Motors

DCH Montclair Acura

Verona

Capitol Toyota of Salem
Capitol Auto Group

Capitol Toyota of Salem

Salem

Audi San Juan
Continental Automotive Group

Audi San Juan

San Juan

Capitol Chevrolet-Cadillac of Salem
Capitol Auto Group

Capitol Chevrolet-Cadillac of Salem

Salem

Mercedes-Benz of Augusta
Group 1 Automotive

Mercedes-Benz of Augusta

Augusta

Don Johnson’s Hayward Motors
Don Johnson Auto Group

Don Johnson’s Hayward Motors

Hayward

Capitol Subaru of Salem
Capitol Auto Group

Capitol Subaru of Salem

Salem

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BMW of Mamaroneck
Penske Automotive Group

BMW of Mamaroneck

Mamaroneck

Bergstrom Audi-Volkswagen of Appleton
Bergstrom Automotive

Bergstrom Audi-Volkswagen of Appleton

Appleton

Audi Farmington Hills
Lithia Motors

Audi Farmington Hills

Farmington Hills

Friendship Hyundai of Johnson City
Friendship Family of Dealerships

Friendship Hyundai of Johnson City

Johnson City

Jaguar-Land Rover Paramus
Penske Automotive Group

Jaguar-Land Rover Paramus

Paramus

Kunes Chrysler-Dodge-Jeep-Ram of Monmouth
Kunes Auto Group

Kunes Chrysler-Dodge-Jeep-Ram of Monmouth

Monmouth

Bergstrom Volkswagen of Oshkosh
Bergstrom Automotive

Bergstrom Volkswagen of Oshkosh

Oshkosh

Nissan of Turnersville
Penske Automotive Group

Nissan of Turnersville

Turnersville

Hudson Toyota
Penske Automotive Group

Hudson Toyota

Jersey City

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Mercedes-Benz of Greenwich
Penske Automotive Group

Mercedes-Benz of Greenwich

Greenwich

Centereach Hyundai
JRP Auto Group

Centereach Hyundai

Centereach

Acura North Scottsdale
Penske Automotive Group

Acura North Scottsdale

Phoenix

Walker Toyota
Walker Automotive Group

Walker Toyota

Alexandria

BMW of Turnersville
Penske Automotive Group

BMW of Turnersville

Turnersville

Lithia Chrysler-Dodge-Jeep-Ram of Corpus Christi
Lithia Motors

Lithia Chrysler-Dodge-Jeep-Ram of Corpus Christi

Corpus Christi

Bergstrom Chevrolet of Madison
Bergstrom Automotive

Bergstrom Chevrolet of Madison

Madison

Honda of Mentor
Penske Automotive Group

Honda of Mentor

Mentor

Motorwerks Mini
Penske Automotive Group

Motorwerks Mini

Golden Valley

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Kunes Ford-Lincoln of Sterling
Kunes Auto Group

Kunes Ford-Lincoln of Sterling

Sterling

BMW of Greenwich
Penske Automotive Group

BMW of Greenwich

Greenwich

Audi Mentor
Penske Automotive Group

Audi Mentor

Mentor

Patriot Nissan
Patriot Auto Group

Patriot Nissan

Salem

Audi North Scottsdale
Penske Automotive Group

Audi North Scottsdale

Phoenix

Garber Nissan-Hyundai
Garber Automotive Group

Garber Nissan-Hyundai

Saginaw

Mercedes-Benz of Tysons Corner
Penske Automotive Group

Mercedes-Benz of Tysons Corner

Vienna

BMW North Scottsdale
Penske Automotive Group

BMW North Scottsdale

Phoenix

Bentley Scottsdale
Penske Automotive Group

Bentley Scottsdale

Phoenix

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Garber Chevrolet Linwood
Garber Automotive Group

Garber Chevrolet Linwood

Linwood

Hudson Nissan
Penske Automotive Group

Hudson Nissan

Jersey City

DCH Audi Oxnard
Lithia Motors

DCH Audi Oxnard

Oxnard

Scottsdale Ferrari-Maserati
Penske Automotive Group

Scottsdale Ferrari-Maserati

Phoenix

Don Johnson Auto Group
Don Johnson Auto Group

Don Johnson’s Cumberland Motors

Cumberland

LaFontaine Buick-GMC of Ann Arbor
LaFontaine Automotive Group

LaFontaine Buick-GMC of Ann Arbor

Ann Arbor

Toyota of Fayetteville
Penske Automotive Group

Toyota of Fayetteville

Fayetteville

Suburban Mazda of Farmington Hills
Lithia Motors

Suburban Mazda of Farmington Hills

Farmington Hills

Keyes Hyundai of Mission Hills
Lithia Motors

Keyes Hyundai of Mission Hills

Los Angeles

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Kunes Chrysler-Dodge-Jeep-Ram of Elkhorn
Kunes Auto Group

Kunes Chrysler-Dodge-Jeep-Ram of Elkhorn

Elkhorn

Porsche Farmington Hills
Lithia Motors

Porsche Farmington Hills

Farmington Hills

Honda of Turnersville
Penske Automotive Group

Honda of Turnersville

Turnersville

LaFontaine Volvo of Farmington Hills
LaFontaine Automotive Group

LaFontaine Volvo of Farmington Hills

Farmington Hills

Dave Wright Nissan-Subaru

Dave Wright Nissan-Subaru

Hiawatha

Jaguar-Land Rover North Dade
Warren Henry Auto Group

Jaguar-Land Rover North Dade

North Miami

Maguire Imports
Maguire Automotive Group

Maguire Imports

Ithaca

Porsche Beachwood
Penske Automotive Group

Porsche Beachwood

Beachwood

Honda of Fayetteville
Penske Automotive Group

Honda of Fayetteville

Fayetteville

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Bergstrom Chrysler-Dodge-Jeep-Ram-Fiat of Kaukauna
Bergstrom Automotive

Bergstrom Chrysler-Dodge-Jeep-Ram-Fiat of Kaukauna

Kaukauna

Audi Fairfield
Penske Automotive Group

Audi Fairfield

Fairfield

Garber Chrysler-Dodge-Jeep-Ram
Garber Automotive Group

Garber Chrysler-Dodge-Jeep-Ram

Saginaw

Lexus of Madison
Penske Automotive Group

Lexus of Madison

Middleton

Hilton Head Buick-GMC-Cadillac
Garber Automotive Group

Hilton Head Buick-GMC-Cadillac

Bluffton

Patriot Subaru of North Attleboro
Patriot Auto Group

Patriot Subaru of North Attleboro

North Attleboro

LaFontaine Ford of Birch Run
LaFontaine Automotive Group

LaFontaine Ford of Birch Run

Birch Run

Garber Buick-GMC Fort Pierce
Garber Automotive Group

Garber Buick-GMC Fort Pierce

Fort Pierce

Articles

2022 Best Dealerships To Work For winners celebrate on stage

Best Dealerships
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Larry H. Miller Hyundai Peoria named Best Dealership To Work For

It is the first time Asbury-owned Larry H. Miller Hyundai Peoria in Arizona has claimed the No. 1 spot.

2022 Best Dealerships To Work For trophies

Dealers
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Celebrating the 2022 Best Dealerships to Work For

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Best Dealerships
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The pandemic exposed what dealership employees value

The coronavirus pandemic forced a reexamination of the workplace culture of auto retailing, and many dealerships are still exploring ways to improve their environments.

Dealers
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2022 rankings in diversity, millennials, women and other categories from our Best Dealerships To Work For

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Here is a look at how our Best Dealerships ranked in other categories.

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Best Dealerships
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Penske’s Best Dealerships To Work For success delivers recruiting advantage

Penske Automotive Group uses the Best Dealerships To Work For rankings to recruit and retain employees. The group has 46 dealerships on the list in 2022, 11 more than last year.

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Best Dealerships
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Larry H. Miller Hyundai doesn’t mess with success

Asbury Automotive Group let the general manager of its newly acquired Arizona store stay in charge. And now the store has topped ‘ annual list of the 100 Best Dealerships To Work For.

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Best Dealerships
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Dealership’s commitment to staff means low turnover

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With a state-of-the-art facility, motivated employees and little turnover, Acura Turnersville was the top small store on the 2022 Automotive News’ list of the 100 Best Dealerships To Work For. Acura Turnersville also was the overall winner in 2018.

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Best Dealerships
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Lithia store nurtures staff with tuition payments, guided onboarding, rewards

DCH Millburn Audi, a dealership in Maplewood, N.J., is the top medium-sized store in Automotive News’ 2022 list of Best Dealerships To Work For.

Guest Commentary
created–1666921397

Column: Pandemic lessons breed loyalty

A new workplace culture — based on building diversity and inclusiveness, new initiatives in reward and recognition, and understanding how employee needs have changed — is emerging.

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Best Dealerships
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Rewarding hard work: Meals, trips, nights on the town and more

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Stores up and down the 2022 Best Dealerships To Work For list have established ways to reward their employees for their hard work and build camaraderie in the process.

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This year’s Automotive News Best Dealerships To Work For overall winner



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Creating a satisfying environment at dealerships

This year’s Automotive News Best Dealerships To Work For overall winner

A look at Asbury-owned Larry H. Miller Hyundai Peoria in Arizona, which claimed the No. 1 spot in this year’s Automotive News ranking of The Best Dealerships To Work For.

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Average US vehicle age hits record 12.6 years as high prices force people to keep them longer

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Average US vehicle age hits record 12.6 years as high prices force people to keep them longer

DETROIT (AP) — Cars, trucks and SUVs in the U.S. keep getting older, hitting a record average age of 12.6 years in 2024 as people hang on to their vehicles largely because new ones cost so much.

S&P Global Mobility, which tracks state vehicle registration data nationwide, said Wednesday that the average vehicle age grew about two months from last year’s record.

But the growth in average age is starting to slow as new vehicle sales start to recover from pandemic-related shortages of parts, including computer chips. The average increased by three months in 2023.

Still, with an average U.S. new-vehicle selling price of just over $45,000 last month, many can’t afford to buy new — even though prices are down more than $2,000 from the peak in December of 2022, according to J.D. Power.

“It’s prohibitively high for a lot of households now,” said Todd Campau, aftermarket leader for S&P Global Mobility. “So I think consumers are being painted into the corner of having to keep the vehicle on the road longer.”

Other factors include people waiting to see if they want to buy an electric vehicle or go with a gas-electric hybrid or a gasoline vehicle. Many, he said, are worried about the charging network being built up so they can travel without worrying about running out of battery power. Also, he said, vehicles are made better these days and simply are lasting a long time.

New vehicle sales in the U.S. are starting to return to pre-pandemic levels, with prices and interest rates the big influencing factors rather than illness and supply-chain problems, Compau said. He said he expects sales to hit around 16 million this year, up from 15.6 million last year and 13.9 million in 2022.

As more new vehicles are sold and replace aging vehicles in the nation’s fleet of 286 million passenger vehicles, the average age should stop growing and stabilize, Compau said. And unlike immediately after the pandemic, more lower-cost vehicles are being sold, which likely will bring down the average price, he said.

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People keeping vehicles longer is good news for the local auto repair shop. About 70% of vehicles on the road are 6 or more years old, he said, beyond manufacturer warranties.

Those who are able to keep their rides for multiple years usually get the oil changed regularly and follow manufacturer maintenance schedules, Campau noted.

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Tesla autopilot recalls: 2 million vehicles need to have their defective systems fixed

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Tesla autopilot recalls: 2 million vehicles need to have their defective systems fixed

DETROIT (AP) — Tesla is recalling nearly all vehicles sold in the U.S., more than 2 million, to update software and fix a defective system that’s supposed to ensure drivers are paying attention when using Autopilot.

Documents posted Wednesday by U.S. safety regulators say the update will increase warnings and alerts to drivers and even limit the areas where basic versions of Autopilot can operate.

The recall comes after a two-year investigation by the National Highway Traffic Safety Administration into a series of crashes that happened while the Autopilot partially automated driving system was in use. Some were deadly.

The agency says its investigation found Autopilot’s method of making sure that drivers are paying attention can be inadequate and can lead to “foreseeable misuse of the system.”

The added controls and alerts will “further encourage the driver to adhere to their continuous driving responsibility,” the documents said.

But safety experts said that, while the recall is a good step, it still makes the driver responsible and doesn’t fix the underlying problem that Tesla’s automated systems have with spotting and stopping for obstacles in their path.

The recall covers models Y, S, 3 and X produced between Oct. 5, 2012, and Dec. 7 of this year. The update was to be sent to certain affected vehicles on Tuesday, with the rest getting it later.

Shares of Tesla slid more than 3% in earlier trading Wednesday but recovered amid a broad stock market rally to end the day up 1%.

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The attempt to address the flaws in Autopilot seemed like a case of too little, too late to Dillon Angulo, who was seriously injured in 2019 crash involving a Tesla that was using the technology along a rural stretch of Florida highway where the software isn’t supposed to be deployed.

“This technology is not safe, we have to get it off the road,” said Angulo, who is suing Tesla as he recovers from injuries that included brain trauma and broken bones. “The government has to do something about it. We can’t be experimenting like this.”

Autopilot includes features called Autosteer and Traffic Aware Cruise Control, with Autosteer intended for use on limited access freeways when it’s not operating with a more sophisticated feature called Autosteer on City Streets.

The software update will limit where Autosteer can be used. “If the driver attempts to engage Autosteer when conditions are not met for engagement, the feature will alert the driver it is unavailable through visual and audible alerts, and Autosteer will not engage,” the recall documents said.

Depending on a Tesla’s hardware, the added controls include “increasing prominence” of visual alerts, simplifying how Autosteer is turned on and off, and additional checks on whether Autosteer is being used outside of controlled access roads and when approaching traffic control devices. A driver could be suspended from using Autosteer if they repeatedly fail “to demonstrate continuous and sustained driving responsibility,” the documents say.

According to recall documents, agency investigators met with Tesla starting in October to explain “tentative conclusions” about the fixing the monitoring system. Tesla did not concur with NHTSA’s analysis but agreed to the recall on Dec. 5 in an effort to resolve the investigation.

Auto safety advocates for years have been calling for stronger regulation of the driver monitoring system, which mainly detects whether a driver’s hands are on the steering wheel. They have called for cameras to make sure a driver is paying attention, which are used by other automakers with similar systems.

Philip Koopman, a professor of electrical and computer engineering at Carnegie Mellon University who studies autonomous vehicle safety, called the software update a compromise that doesn’t address a lack of night vision cameras to watch drivers’ eyes, as well as Teslas failing to spot and stop for obstacles.

“The compromise is disappointing because it does not fix the problem that the older cars do not have adequate hardware for driver monitoring,” Koopman said.

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Koopman and Michael Brooks, executive director of the nonprofit Center for Auto Safety, contend that crashing into emergency vehicles is a safety defect that isn’t addressed. “It’s not digging at the root of what the investigation is looking at,” Brooks said. “It’s not answering the question of why are Teslas on Autopilot not detecting and responding to emergency activity?”

Koopman said NHTSA apparently decided that the software change was the most it could get from the company, “and the benefits of doing this now outweigh the costs of spending another year wrangling with Tesla.”

In its statement Wednesday, NHTSA said the investigation remains open “as we monitor the efficacy of Tesla’s remedies and continue to work with the automaker to ensure the highest level of safety.”

Autopilot can steer, accelerate and brake automatically in its lane, but is a driver-assist system and cannot drive itself, despite its name. Independent tests have found that the monitoring system is easy to fool, so much that drivers have been caught while driving drunk or even sitting in the back seat.

In its defect report filed with the safety agency, Tesla said Autopilot’s controls “may not be sufficient to prevent driver misuse.”

A message was left early Wednesday seeking further comment from the Austin, Texas, company.

Tesla says on its website that Autopilot and a more sophisticated Full Self Driving system are meant to help drivers who have to be ready to intervene at all times. Full Self Driving is being tested by Tesla owners on public roads.

In a statement posted Monday on X, formerly Twitter, Tesla said safety is stronger when Autopilot is engaged.

NHTSA has dispatched investigators to 35 Tesla crashes since 2016 in which the agency suspects the vehicles were running on an automated system. At least 17 people have been killed.

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The investigations are part of a larger probe by the NHTSA into multiple instances of Teslas using Autopilot crashing into emergency vehicles. NHTSA has become more aggressive in pursuing safety problems with Teslas, including a recall of Full Self Driving software.

In May, Transportation Secretary Pete Buttigieg, whose department includes NHTSA, said Tesla shouldn’t be calling the system Autopilot because it can’t drive itself.

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AP Technology Writer Michael Liedtke contributed to this story.

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Ford to build $3.5B electric vehicle battery plant in Mich.

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Ford to build $3.5B electric vehicle battery plant in Mich.

Ford Motor Co. plans to build a $3.5 billion factory in Michigan that would employ at least 2,500 people to make lower-cost batteries for a variety of new and existing electric vehicles.

The plant, to be built on land being readied for industrial development about 100 miles (160 kilometers) west of Detroit, would start making batteries in 2026. It would crank out 35 gigawatt hours worth of batteries, enough to supply 400,000 vehicles per year, Ford said.

The factory near the city of Marshall would produce batteries with a lithium-iron-phosphate chemistry, which is cheaper than the current nickel-cobalt-manganese chemistry now used in many EV batteries.

Consumers could then choose between a battery with lower range and cost, or pay more for higher range and power. The company wouldn’t give any prices just yet.

“The whole intent here is to make EVs more affordable and accessible to customers,” said Marin Gjaja, chief marketing officer for Ford’s electric vehicles.

Ford says a wholly owned subsidiary would own the factory and employ the workers. But China’s Contemporary Amperex Technology Co. Limited, or CATL, which is known for its lithium-iron-phosphate expertise, would supply technology, some equipment and workers.

The announcement comes at a time when U.S.-China relations are strained, and the Biden administration is offering tax credits for businesses to create a U.S. supply chain for EV batteries. To get a full $7,500 per vehicle U.S. tax credit to customers, EV batteries won’t be able to have metals or components from China in them.

Ford is hoping that the structure of the deal will defuse criticism of spending tax incentive money on a joint-venture factory that would be part-owned by a Chinese company. Last month the state of Virginia dropped out of the race for the same Ford plant after Gov. Glenn Youngkin characterized the project as a “front” for the Chinese Communist Party that would raise national security concerns. At the time Virginia had not offered an incentive package to Ford.

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The company expects to take advantage of U.S. factory tax credits, and says that buyers initially would get at least $3,750 in tax credits because the vehicles are produced in North America. Gjaja said that over time they could get the full $7,500 credit depending on sourcing of battery minerals.

Lithium-iron-phosphate batteries would go into standard-range versions of Ford’s EVs. For instance, the lowest price Mustang Mach-E electric SUV would get an LFP battery and would be able to travel 247 miles per charge. The long range version of the Mach-E will have a nickel-cobalt-manganese chemistry that takes it to 310 miles per charge.

The plant was revealed Monday at a meeting of the Michigan Strategic Fund, which approved a large tax incentive package for the project near the junction of Interstates 94 and 69.

About $210 million came from Michigan’s Strategic Outreach and Attraction Reserve Fund, known as SOAR, set up to lure industry and jobs to the state. But the total size of the incentive package wasn’t clear.

The SOAR Fund has received nearly $1.8 billion from the state’s general fund since it was first created in December of 2021.

A tax-relief bill passed in the Michigan House last week could send up to $1.5 billion over three fiscal years to the SOAR Fund in addition to an $800 million one-time deposit that Gov. Gretchen Whitmer outlined in her budget proposal last week.

The tax-relief bill, which still needs state Senate approval, has been heavily criticized by Republicans for giving too little to taxpayers and too much to large corporations.

Last summer, Ford announced that CATL will make lithium-iron-phosphate battery packs for Mustang Mach-E electric SUVs in North America this year and for F-150 Lightning electric trucks early in 2024 “creating more capacity for high-demand products.” The batteries at first would come from China, then be switched to the Michigan plant in 2026, Ford said.

The company expects to be able to produce electric vehicles at a rate of 600,000 per year by late this year.

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Whitmer said the plant will bring “generational opportunities” for west Michigan families. It will “make sure that production lines aren’t stalled by global shocks or shipping delays,” she said.

Lithium-iron-phosphate batteries already are in use in consumer electronics and some competitors’ vehicles, but all the batteries are imported, said Lisa Drake, vice president of industrialization for Ford’s electric vehicles.

“This project is aimed at de-risking that by actually building out the capacity and capability to scale this technology in the United States,” with Ford controlling the manufacturing and the workforce.

Conrad Layson, senior analyst with AutoForecast Solutions, says the new battery factory could supply multiple Ford models. “As Ford increases the number of all-electric nameplates, the output from this factory could be used to make lower-cost versions of those future all-electric Ford vehicles,” he said.

____

Associated Press Writer Corey Williams contributed to this report.

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